About the NFA

Mission Statement:
To improve, preserve and insure
   the economic well being
   of all members.

The National Franchisee Association (NFA) serves the BURGER KING® franchisee community through advocacy, education and training, networking and member-focused programs, services and benefits.

Established in 1988, the NFA is governed by a 27-member Board of Directors, composed of six officers, 18 regional franchisee association presidents, and one representative each from the Minority Franchisee Association, International Hispanic Franchisee Association and the Canadian Franchisee Association.

NFA committees focus on specific areas and issues to offer operational and strategic guidance to franchisees and advice to Burger King Corporation management, while supporting the association’s objectives and policies.

The NFA—with headquarters in Atlanta, Ga., and a government relations office in Washington, D.C.—employs a professional staff committed to providing vital support and assistance to the board, NFA committees, and the franchisee community at large. Additionally, the NFA seeks to develop innovative programs and services and offer unparalleled benefits to its franchisee members.

The NFA works with member franchisees, system suppliers, business partners and Burger King Corporation to promote franchisee growth and success while elevating the brand’s leadership position in the industry.

WHY JOIN?

Core Values of the NFA

1. INTEGRITY:

•   Conduct business in a manner that is always honest and forthright
•   Make decisions based upon the long-term best interest of the   continuing economics and financial soundness of the NFA
•   Uphold our promises and commitments in the services the NFA   delivers

   2.  DEDICATION: (COMMITMENT)

•   Seek to understand and anticipate the needs of our members and   provide the products and services that reflect those needs
•   Instill and promote the value of teamwork and cooperation to a   common vision
•   Support, recognize and reward ongoing professional growth and   development of staff

   3.  EXCELLENCE: (SERVICE)

•   Demand high expectations of ourselves and those we partner with   by delivering timely, innovations and exceptional levels of service   to members
•   Attract and retain staff who are committed to the pursuit of   excellence
•   Continuously assess, anticipate the future and strategically plan   and deliver innovative products and services for the mutual benifit   of our members

    4.  RESPECT:

•   Strive to be member-driven by providing services which meet and   exceed members expections
•   Foster and nuture mutually beneficial relationships between board,   staff, members and the community at large
•   Foster open and productive cooperation and communication   among ourselves and other affiliates of the system
•   Provide a professional working enviroment based on trust and   teamwork